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Xobito keeps you informed of new messages, campaign events, and team activity through three layers of notifications: in-app, browser push, and sound.
Notification settings are per-user. Each staff member controls their own preferences — admins cannot silence someone else’s laptop.

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Opening notification settings

Click your avatar in the top-right → My Profile → Notifications. Alternatively, click the bell icon in the header to see recent notifications and access quick settings.

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Kinds of notifications

In-app

A red dot on the bell icon and an entry in the notification panel.

Browser push

A toast on your desktop even when the Xobito tab is not focused.

Sound

An audio chime whenever a new event arrives.

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Events that trigger a notification

You can toggle each event independently.

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In-app notifications

The bell icon in the top bar shows a red dot whenever there are unread notifications. Click the bell to see the list.
1

Click the bell

The notification panel slides in from the right.
2

Click any notification

You jump directly to the related chat, campaign, or ticket.
3

Mark as read

Click Mark all as read at the top to clear the red dot.

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Browser push notifications

Browser push allows Xobito to pop up a toast on your desktop even if the tab is in the background.

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Enabling browser push

1

Click 'Enable notifications'

Found on your profile page or as a banner at the top of the dashboard.
2

Allow in your browser

Your browser asks permission. Click Allow.
3

Test

Ask a teammate to send a test message. A toast should appear.
If you click Block by mistake, the only way to re-enable is through your browser’s site settings. In Chrome: click the padlock next to the URL → Site settings → Notifications → Allow.

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Per-browser rules

  • Chrome / Edge: Works on all platforms when the browser is running.
  • Firefox: Same as Chrome.
  • Safari (macOS 13+): Requires you to “install” the Xobito web app first — click the share icon → Add to Dock.
  • Mobile browsers: Use the mobile app for reliable push.

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Notification sounds

Xobito plays a short chime for new messages and important events. You can change the sound or mute it.

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Changing the sound

1

Open notification settings

Profile → Notifications → Sound.
2

Pick a sound

Preview each option by clicking the play icon next to it. Built-in sounds include:
  • Chime (default)
  • Ping
  • Pop
  • Bell
  • Subtle
3

Save

Click Save preferences.

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Mute everything (do not disturb)

Toggle Do Not Disturb at the top of the notification panel. This silences all sounds and browser push for the chosen duration (30 min, 1 hour, until tomorrow, or indefinite).
Use Do Not Disturb during meetings — in-app red dots still appear so you can catch up, but your laptop stays quiet.

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Why am I not hearing sounds?

Right-click the Xobito tab → ensure Mute Site is unchecked.
Check the volume slider. Try a different audio output.
Click inside the Xobito tab once — browsers often require a recent click before playing audio.
Re-open Profile → Notifications → Sound and pick any option.

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Email notifications

Some events also trigger an email:
  • You are invited to a workspace
  • A staff member creates an account under your workspace
  • A campaign finishes
  • Your WABA is disconnected (admins only)
  • Your subscription renewal succeeds / fails
You can’t turn off transactional emails, but you can adjust which campaign events send an email in Settings → Email Templates.

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Mobile app notifications

If you’ve installed the Xobito mobile app, notifications follow your phone’s standard notification permissions.
  • iOS: Settings → Notifications → Xobito → Allow.
  • Android: Settings → Apps → Xobito → Notifications → On.
Per-user notification toggles in the web app also apply to mobile push.

Real-time Updates (Pusher)

How new messages reach you instantly.

Email Templates

Customise the emails Xobito sends.