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General settings control how Xobito displays information across your workspace — dates, times, and the interface language. These preferences apply to every user who logs into your workspace.
You need Admin or Owner permission to change general settings. Staff members see the settings they can edit based on their role.
Workspace name and logo are configured by your platform administrator, not on this page.

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Opening general settings

From the sidebar, click Settings → General.

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Fields you can configure

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Timezone

Controls how all dates and times are displayed across Xobito — conversations, campaign schedules, reports, and logs.
  • Type: Dropdown (IANA timezone list)
  • Default: UTC
  • Common options:
    • America/New_York (US Eastern)
    • America/Los_Angeles (US Pacific)
    • Europe/London
    • Europe/Berlin
    • Asia/Dubai
    • Asia/Kolkata
    • Asia/Singapore
    • Australia/Sydney
Changing your timezone affects future scheduled campaigns and reports — it does not re-calculate times already displayed in historical logs.

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Date format

How dates appear in tables, exports, and email notifications. Accepted values:
OptionExample
Y-m-d2026-04-16
d/m/Y16/04/2026
m/d/Y04/16/2026
d.m.Y16.04.2026
d-m-Y16-04-2026
m-d-Y04-16-2026
m.d.Y04.16.2026

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Time format

  • H:i — 24-hour clock (e.g. 15:45)
  • h:i A — 12-hour clock (e.g. 3:45 PM)

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Active language

The interface language applied across the workspace.
Individual staff can override the workspace language in their own profile without affecting others.

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Saving changes

Click the Save changes button at the bottom of the page. A green confirmation appears at the top right.
Your new preferences are live. Refresh any open tab to see dates and times in the new format.

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Frequently asked questions

No. Scheduled campaigns keep the absolute time they were set to. The new timezone only changes how that time is displayed.
Staff set their personal display timezone in their own profile (Profile → Preferences). The workspace timezone is used for shared views like campaign schedules and reports.
Only languages that have been installed in your workspace appear. Admins can install more — see Localization.

Localization & Languages

Add or switch the language of your workspace.

Profile

Personal preferences for each staff member.

Billing & Subscription

Plan, invoices, and payment method.

Email Templates

Customise outgoing system emails.