Highlights
- Visual bot flow builder with conditional branching
- CSV bulk campaigns with field mapping
- Team roles with granular permissions
- REST API with API token management
- Outbound webhooks for contact, status, and source events
- AI-powered canned replies
- Multi-language interface (5+ languages)
- Support Tickets — in-app ticketing with departments and priority
- Cache Manager — admin self-service cache clearing
- Log Viewer — browse application logs in-app
- System Info — runtime diagnostics
- API Webhook Manager — token + webhook configuration
- Campaign Chat Sync — campaign messages appear in chat history
- Message Status Webhook — inbound delivery/read receipts from Meta