The top bar
Across the top of every page:- Logo (top-left) — click to return to the Dashboard from anywhere.
- Profile avatar (top-right) — account menu with Profile, Billing & Subscription, Logout.
Dashboard widgets
The Dashboard is a usage-and-capacity summary. Its primary job is to show where you stand against your plan limits, where your contacts are coming from, and how recent campaigns have performed. Each widget is clickable — click it to drill into the underlying feature.Campaigns used
Campaigns created this billing period vs. your plan’s campaign quota.
Contacts used
Total contacts in your workspace vs. your plan’s contact quota.
Conversations used
24-hour Meta-billed conversations consumed this period vs. your plan’s conversation quota.
Template Bots used
Template Bots created vs. your plan’s Template Bot quota.
Message Bots used
Message Bots created vs. your plan’s Message Bot quota.
Contact sources
Breakdown of where your contacts came from (manual entry, imports, lead sources, etc.).
Campaign statistics
Send and delivery counts for your recent campaigns.
The left sidebar — where everything lives
The sidebar is grouped by what you’re trying to do. Here’s the full map.Dashboard
Returns you to the Dashboard home you’re reading about now.Connect WhatsApp
Shown until a WhatsApp Business Account is linked. The primary screen for linking (or re-linking) your Meta Business account. Once connected, this entry steps aside for the rest of the menu.Chat
The Live Inbox — all incoming conversations, organized by assigned agent, group, or status. See Live Inbox Overview. When you’re inside Chat, a secondary panel reveals chat-side tools including AI Prompts and Canned Replies, plus Staff, Roles, Contact Statuses, Sources, Groups, Custom Fields, Activity Log, Languages, Email Templates, and System Logs.Bot Flow
Open the visual drag-and-drop bot-flow builder.Contact
- Contacts — searchable list of every contact in your workspace.
Templates
- Templates — create, edit, and submit WhatsApp message templates for Meta approval. See their approval status and reuse them across campaigns, bots, and chat.
Marketing
- Campaigns — plan, schedule, and track broadcast campaigns.
- Bulk Campaign — CSV-driven one-off sends without building a contact group first.
- Message Bot — keyword-triggered plain-text auto-replies.
- Template Bot — keyword- or first-message-triggered approved-template sends.
Support
- Support Tickets — turn conversations into trackable tickets with status, priority, and assignee.
Settings
- Application Settings — WhatsApp auto-lead, stop-bot keywords, webhooks, support agents, notification sound, AI Integration, auto-clear chat history.
- System Settings — general info, email, Pusher, cache management.
Menu items you don’t have permission to see are automatically hidden. If a teammate sees something you don’t, it’s because of their role.
Layout tips
The sidebar can be collapsed to icons only via the toggle at the bottom-left — useful on laptop screens. Click again to expand.Where to go next
Set your profile
Update name, timezone, and language preferences.
Connect WhatsApp
Link your Meta Business account to start sending.
Import your contacts
Get your audience into Xobito with a CSV upload.
Invite your team
Add coworkers so they can help manage chats and campaigns.