> ## Documentation Index
> Fetch the complete documentation index at: https://documents.xobito.com/llms.txt
> Use this file to discover all available pages before exploring further.

# General Settings

> Configure your workspace timezone, date format, time format, and interface language.

General settings control how Xobito displays information across your workspace — dates, times, and the interface language. These preferences apply to every user who logs into your workspace.

<Note>
  You need **Admin** or **Owner** permission to change general settings. Staff members see the settings they can edit based on their role.
</Note>

<Note>
  Workspace name and logo are configured by your platform administrator, not on this page.
</Note>

## Opening general settings

From the sidebar, click **Settings → General**.

## Fields you can configure

### Timezone

Controls how all dates and times are displayed across Xobito — conversations, campaign schedules, reports, and logs.

* **Type:** Dropdown (IANA timezone list)
* **Default:** `UTC`
* **Common options:**
  * `America/New_York` (US Eastern)
  * `America/Los_Angeles` (US Pacific)
  * `Europe/London`
  * `Europe/Berlin`
  * `Asia/Dubai`
  * `Asia/Kolkata`
  * `Asia/Singapore`
  * `Australia/Sydney`

<Warning>
  Changing your timezone affects **future** scheduled campaigns and reports — it does not re-calculate times already displayed in historical logs.
</Warning>

### Date format

How dates appear in tables, exports, and email notifications. Accepted values:

| Option  | Example      |
| ------- | ------------ |
| `Y-m-d` | `2026-04-16` |
| `d/m/Y` | `16/04/2026` |
| `m/d/Y` | `04/16/2026` |
| `d.m.Y` | `16.04.2026` |
| `d-m-Y` | `16-04-2026` |
| `m-d-Y` | `04-16-2026` |
| `m.d.Y` | `04.16.2026` |

### Time format

* `H:i` — 24-hour clock (e.g. `15:45`)
* `h:i A` — 12-hour clock (e.g. `3:45 PM`)

### Active language

The interface language applied across the workspace.

* **Default:** English
* **Supported:** See [Localization & Languages](/settings/localization) for the full list.

<Tip>
  Individual staff can override the workspace language in their own profile without affecting others.
</Tip>

## Saving changes

Click the **Save changes** button at the bottom of the page. A green confirmation appears at the top right.

<Check>
  Your new preferences are live. Refresh any open tab to see dates and times in the new format.
</Check>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Will changing timezone shift my existing scheduled campaigns?">
    No. Scheduled campaigns keep the absolute time they were set to. The new timezone only changes how that time is **displayed**.
  </Accordion>

  <Accordion title="Can each agent set their own timezone?">
    Staff set their personal display timezone in their own profile (**Profile → Preferences**). The workspace timezone is used for shared views like campaign schedules and reports.
  </Accordion>

  <Accordion title="Why don't I see all languages?">
    Only languages that have been installed in your workspace appear. Admins can install more — see [Localization](/settings/localization).
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Localization & Languages" icon="language" href="/settings/localization">
    Add or switch the language of your workspace.
  </Card>

  <Card title="Profile" icon="user" href="/settings/notifications">
    Personal preferences for each staff member.
  </Card>

  <Card title="Billing & Subscription" icon="credit-card" href="/settings/billing-subscription">
    Plan, invoices, and payment method.
  </Card>

  <Card title="Email Templates" icon="envelope" href="/settings/email-templates">
    Customise outgoing system emails.
  </Card>
</CardGroup>