> ## Documentation Index
> Fetch the complete documentation index at: https://documents.xobito.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Profile & Settings

> Update your personal profile, change your password, and pick your preferred language in Xobito.

Your **Profile** page is where you manage information specific to you — not the whole workspace. This page covers profile details, password changes, and language preference.

<Note>
  Workspace-wide settings (timezone, date format, default language for new users) live under **Settings → General**. See the end of this page for the difference.
</Note>

## Open your profile

<Steps>
  <Step title="Click your avatar">
    Top-right of any page, click your profile picture or initials.
  </Step>

  <Step title="Choose 'Profile'">
    Select **Profile** from the dropdown menu.
  </Step>
</Steps>

## Update your personal details

The profile form lets you edit the following fields. Changes save when you click **Save** at the bottom.

| Field                | What it does                                                                  |
| -------------------- | ----------------------------------------------------------------------------- |
| **Avatar**           | Your profile picture. Shown in chat, activity logs, and campaign attribution. |
| **Full name**        | Your display name across the workspace.                                       |
| **Email**            | Your login email. Changing this requires re-verification.                     |
| **Phone (optional)** | A contact number visible only to your team — not used for WhatsApp sending.   |
| **Timezone**         | Used to display dates/times in your local zone.                               |

<Tip>
  Upload a square image (e.g. 512×512 pixels) for the cleanest avatar — rectangular images are cropped to a circle.
</Tip>

### Changing your email

<Steps>
  <Step title="Enter the new email address">
    Edit the **Email** field and click **Save**.
  </Step>

  <Step title="Verify the new address">
    We send a verification link to the new address. Click it within 24 hours.
  </Step>

  <Step title="Log in with the new email">
    Your old email no longer works — use the new one from now on.
  </Step>
</Steps>

<Warning>
  Don't change your email and log out before verifying — you'll lock yourself out until the link is confirmed. If this happens, contact support and we can reset it manually.
</Warning>

## Change your password

<Steps>
  <Step title="Open the Password section">
    Scroll down on the profile page to **Change Password**.
  </Step>

  <Step title="Enter your current password">
    Required for security.
  </Step>

  <Step title="Enter a new password twice">
    Must match. Minimum 8 characters with a mix of letters and numbers recommended.
  </Step>

  <Step title="Click 'Update Password'">
    You stay logged in on this device but any other sessions are signed out.
  </Step>
</Steps>

<Tip>
  Use a password manager. A long, unique, randomly generated password is far safer than one you can memorize.
</Tip>

### Forgot your current password?

If you can't remember your current password, log out and use the **Forgot Password** link on the login page to reset via email. You don't need to be logged in for this.

## Language preference

Xobito supports multiple interface languages so everyone on your team can work comfortably.

<Steps>
  <Step title="Go to Settings → Languages">
    Click the gear icon in the sidebar and choose **Languages** (or **Settings → General** in some layouts).
  </Step>

  <Step title="Pick your language">
    Select from the dropdown. The list includes English, Spanish, Portuguese, French, German, Arabic, Hindi, and more depending on what your workspace administrator has enabled.
  </Step>

  <Step title="Click 'Save'">
    The interface reloads in your chosen language. Menu names, labels, dates, and buttons all switch.
  </Step>
</Steps>

<Info>
  Changing your language affects **only your view**. Other people in your workspace keep their own language setting. Campaign message content, template bodies, and contact names are **not** auto-translated — they stay exactly as you wrote them.
</Info>

### Right-to-left (RTL) languages

Xobito fully supports RTL languages like Arabic and Hebrew. Switching to one of these automatically flips the sidebar to the right and mirrors layout elements where appropriate.

## Your profile vs. workspace settings

It's worth knowing the difference so you don't hunt in the wrong place.

<CardGroup cols={2}>
  <Card title="Profile (you only)" icon="user">
    Your name, avatar, email, password, timezone, and personal language preference. Changes only affect you.
  </Card>

  <Card title="Settings → General (the whole workspace)" icon="gears">
    Default timezone for new users, date format, regional settings, fiscal year — applies to everyone in the workspace.
  </Card>
</CardGroup>

<Note>
  Only **Admin** roles can edit workspace-wide settings. Profile settings are available to everyone.
</Note>

## Two-factor authentication (2FA)

We strongly recommend enabling 2FA for every account with billing or admin access.

<Steps>
  <Step title="Go to Profile → Security">
    Scroll to the **Two-Factor Authentication** section.
  </Step>

  <Step title="Click 'Enable 2FA'">
    Xobito shows a QR code.
  </Step>

  <Step title="Scan with an authenticator app">
    Use Google Authenticator, 1Password, Authy, or any TOTP app.
  </Step>

  <Step title="Enter the 6-digit code">
    This confirms your authenticator is set up correctly.
  </Step>

  <Step title="Save your recovery codes">
    Print them or store them in your password manager. If you lose your phone, these codes are the only way back in.
  </Step>
</Steps>

<Warning>
  Store recovery codes **outside** your password manager if possible — if you lose access to the manager *and* your phone, recovery codes in a separate place are the fallback.
</Warning>

## Troubleshooting

<AccordionGroup>
  <Accordion title="I updated my password but another tab logged me out">
    That's expected. Changing password signs out all other sessions for security. Just log back in on the other device.
  </Accordion>

  <Accordion title="My avatar won't upload">
    Check the file is under 2 MB and in PNG or JPG format. If it's larger, resize first.
  </Accordion>

  <Accordion title="The language I want isn't in the list">
    Ask your workspace admin to enable it. Admins can add or remove languages under **Settings → Languages** at the workspace level.
  </Accordion>

  <Accordion title="I enabled 2FA and lost my phone">
    Use one of your recovery codes on the login page. Each code works once. After logging in, disable 2FA and re-enable it with your new device.
  </Accordion>
</AccordionGroup>

## Where to go next

<CardGroup cols={2}>
  <Card title="Connect WhatsApp" icon="whatsapp" href="/whatsapp/overview">
    Now that your profile is set, link your WhatsApp Business account.
  </Card>

  <Card title="Team & Roles" icon="users" href="/team/overview">
    Invite coworkers and assign permissions.
  </Card>
</CardGroup>